Privacy Policy
Effective Date: July 17, 2025
Taevera Inc. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide while using KaraokeForge, our AI-powered karaoke and lyrics video creation platform (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Service. It also explains your rights and how you can contact us with questions or concerns.
1. Information We Collect
2. How We Use Your Information
3. Legal Bases for Processing (for EU/EEA/UK Users)
4. How We Share Your Information
5. International Data Transfers
6. Your Data Protection Rights
7. Data Retention
8. Cookies and Tracking Technologies
9. Data Security
10. Children's Privacy
11. Changes to This Privacy Policy
12. Contact Us
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
Account Details: When you register for an account, we collect your name, email address, and password.
Payment Information: For subscription or pay-per-use plans, payment processing is handled by secure third-party providers (e.g., Stripe). We do not directly store your full credit card details on our servers; only a token or reference from the payment processor is retained for transaction management.
User-Generated Content: This includes audio files, video files, lyrics, and any other media or textual input you upload, create, or generate using the Service. This content is processed by our AI tools solely to provide the core functionality of KaraokeForge as directed by you.
Communications: Records of your communications with us, such as support inquiries, feedback, or other correspondence.
b) Information We Automatically Collect
Log Data: When you access the Service, our servers automatically record information, including your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, and the date and time of your visit.
Usage Data: We collect information about your interactions with the Service, such as the features you use, the time spent on certain pages, the frequency of your activities, and performance data related to your use of our AI tools.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, remember your preferences, analyze site traffic, and manage user sessions. You can control cookie settings through your browser.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Maintain the Service: This includes enabling you to create, process, store, and access your karaoke videos and related content as per your instructions and use of the Service's features.
To Process Payments and Manage Subscriptions: To handle billing, subscriptions, and related financial transactions.
To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages. With your consent, we may also send you promotional communications about new features or offers.
To Improve and Personalize the Service: We analyze usage patterns and feedback to understand how the Service is used, identify areas for improvement, and develop new features. This may involve using anonymized or aggregated data derived from your User-Generated Content to train and enhance our AI models, but never in a way that identifies you or your specific content, nor for purposes other than improving the Service's core functionality.
To Ensure Security and Prevent Fraud: To protect the integrity and security of our Service and to detect and prevent fraudulent or unauthorized activities.
To Enforce Our Terms of Service: To investigate potential violations and ensure compliance with our legal agreements, including addressing any reported copyright infringements or illegal content.
To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.
3. Legal Bases for Processing (for EU/EEA/UK Users)
If you are located in the European Union, European Economic Area, or the United Kingdom, we process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of the contract with you (e.g., to provide the Service you requested).
Consent: Where you have given explicit consent for specific processing activities (e.g., for certain types of cookies or marketing communications). You have the right to withdraw your consent at any time.
Legal Obligation: When processing is necessary to comply with a legal obligation (e.g., tax laws, data protection regulations, or responding to valid legal requests for user content in cases of alleged infringement).
Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, ensuring network and information security, and maintaining a compliant and safe platform).
4. How We Share Your Information
We may share your information with the following categories of third parties:
Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as:
Payment Processors: (e.g., Stripe) to handle payment transactions.
Cloud Hosting Providers: (e.g., AWS, Google Cloud) for data storage, computing, and hosting of the Service.
Analytics Services: (e.g., Google Analytics) to help us understand Service usage and improve performance.
AI/Machine Learning Infrastructure: Providers that support the computational needs of our AI models to process your User Content as instructed by you.
Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency), particularly in cases of alleged copyright infringement or other illegal activities by users.
Business Transfers: In connection with a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
We do not sell your personal information.
5. International Data Transfers
If you are located outside Canada, your personal information may be transferred to, stored, and processed in Canada or other countries where our service providers operate (e.g., the United States). These countries may have data protection laws different from those in your jurisdiction.
For transfers of personal data from the EU/EEA/UK, we implement appropriate safeguards, such as relying on adequacy decisions, Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized mechanisms to ensure your data receives an adequate level of protection.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
a) For Canadian Users (PIPEDA and similar provincial laws):
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request corrections to inaccurate or incomplete personal information.
You may also request information about our use or disclosure of your data.
b) For United States Users (e.g., CCPA/CPRA for California Residents):
Right to Know: The right to request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: The right to request the deletion of personal data we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal data. (Note: We do not sell your personal data).
Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
c) For EU/EEA/UK Users (GDPR):
Right to Access: The right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data.
Right to Rectification: The right to request the correction of inaccurate personal data concerning you.
Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: The right to request the restriction of processing of your personal data under certain conditions.
Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
Right to Object: The right to object to the processing of your personal data under certain conditions.
Right to Withdraw Consent: Where processing is based on consent, the right to withdraw your consent at any time.
Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at info@karaokeforge.com. We will respond to your request in accordance with applicable law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of the Service as requested by you, to comply with our legal obligations (e.g., tax and accounting requirements, and responding to legal notices), resolve disputes, enforce our agreements, and maintain necessary business records. The specific retention period will vary depending on the type of data and the context of its use. You may request the deletion of your account and associated personal data at any time, subject to our legal and contractual obligations.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for essential operational purposes (e.g., authentication, session management), to analyze Service usage, and to improve user experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the Service.
9. Data Security
We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include, but are not limited to, encryption (data in transit and at rest), secure data centers, access controls, regular security assessments, and employee training. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
10. Children's Privacy
KaraokeForge is not intended for use by individuals under the age of 13 (or under 16 in certain jurisdictions, such as the EU/EEA/UK). We do not knowingly collect personal information from children under these ages. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will revise the "Effective Date" at the top of this policy and will notify you through the Service or via email (if you have provided your email address) prior to the changes becoming effective. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of the Privacy Policy
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:
📧 info@karaokeforge.com